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nice job! i'm sure it was a huge pain in the ass but i bet you're glad you stuck w/it just for the principle of it all. would be nice if this gets some legs and other people (and the airlines) wake up to the idea that they can use legal means to deal w/small claims.. it'd be nice if companies would just save everyone's time and do what they are supposed to.
many times you can have your credit card company not release funds for a charge.. you just have to file the objection or whatever and they will start a dispute. sort of like a paypal dispute. it worked for me once when Budget rental car added a $75 detailing fee 2 weeks after i'd returned a car i rented (which was clean when i returned it). they sent me a updated receipt in the mail w/the added fee. "hell no!" i called my credit card company right away.
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