I recently sued US Airways for stranding my wife and me in Philadelphia last August, then refusing to refund the cost of our tickets. They jerked me around for half a year, so I finally sued them. The paragraph below is from my claim, and summarizes the events. Last week was the court date and I won. The judge even noted in his verdict that US Airways "acted in less than good faith." So I got back the price of our tickets plus court fees, and also the cost of a one-way car rental from Philadelphia plus gas. (I didn't expect to get the extra money for my time.)
--Ethan
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Originally Posted by Small Claims Suit On August 27, 2009 I booked flights for my wife and myself to visit family in North Carolina. We left from White Plains, NY and made it as far as Philadelphia. The US Airways connecting flight was canceled due to mechanical problems. As confirmed by US Airways agent Owen S. in Philadelphia, US Airways could not get us on a flight back to White Plains. So I had to rent a car one-way, buy gas and dinner, and pay for airport parking. You'll see in the attached emails that US Airways acknowledged on Sept. 8 that they owe us $146. But after literally (not exaggerating) five hours over the next four and a half months on phone calls and 26 (!) emails trying to get my refund, I finally gave up and filed this claim. I have all of those emails saved if needed, but only three are attached for brevity. Since US Airways has not acted in good faith, I feel I am also owed for five hours of my time, in addition to the air fare, rental car, and gas. |