Originally Posted by against88
any ideas or comments would be great. (i called API today and they sounded bored and uninterested but i could ship it back and they'd look at it. i'm going to measure the mounting holes today)
I know what you mean; depending on who you get on the phone. I have encountered the attitude you describe; I've also encountered a few very gracious individuals at API.
Mark Seman is who I would contact: (301) 776-7879 firstname.lastname@example.org
There was another gent who helped me with some warranty service recently, and I can't remember where I jotted his name down. I'll see if I can drum it up. Great warranty service and parts replacement on a couple of units I bought second-hand and with absolutely no documentation.