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Originally Posted by b0ssa How many months has it been now since V3.1 was released? It's pitiful... I was offered the refund but I would then have to pay for shipping plus the 85 Pounds to clear my card. And this is to correct an issue that should have been fixed before the release of the software. But then again every software company I know of hides behind a EULA at the time of installation. And that's meant to protect them from any responsibility.
I don't know any other industry but the software one that hides behind EULA's. This industry needs a world wide shake-up.
There are a number of people claiming that V3.1 is working perfectly for them and I find that hard to believe. It's either that they are only using the two basic plug-ins or that they just haven't noticed the issues. There are too many documented issues otherwise. |
A refund that you have to pay for ain't no refund in my book, especially when it comes off as some sort of faux-magnanimous private favor. I've acquired several thousand dollars worth of XLogic hardware over the last year.
Part of the reason I went exclusively with hardware was because these Duende problems. I hope my investment will be worthwhile. So far, I haven't experienced problems, but I'm kind of dormant production-wise, until I get my studio reconfigured.
Anyway, I appreciate your frustration and I'm glad you made this public.
I hope it works out in the end... good luck b0ssa!