 Tried to order new Rhodes
I am VERY grateful to this site. I thought seriously about ordering a rhodes mark 7. I got NO response to my e-mails. I finally talked to someone I think was the CEO. They take no credit cards. As I have family in California I asked if my family member could pick up the unit. The answer: I would have to pay additional CA sales tax. I could then "fill out an affidavit" and furnish additional "proof" that I was, in fact, the purchaser (even though they would have cleared my check) to have that amount "refunded" to me.
Even with this, I considered ordering the piano. I left a phone message to have someone call me back to set up an order. That phone call has still not transpired. Since then, I've read this site and negative experience of others. This has confirmed my strong negative gut feelings about dealing with this company. I'm going to keep my old Rhodes suitcase and forget about them.
It is my opinion that if you're a celebrity you might get some attention from this company (maybe even returned phone calls). But, for a mere mortal like myself, I fear dealing with them; I fear giving them money; and I fear serious dissatisfaction with the finished product.
|