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I'm really trying to like the ZED R16, but I'm going on my third one in two weeks. The first one I received had a number of issues, bent fader on channel 1, clicks and pops when pressing the PFL buttons and it would not connect to my PC at all even though the serial number was not in the range of the units with the grounding problem. The box I received it in looked like it had been around the world 10 times.
So, I send that one back and got the replacement about a week later. I un-box it, set it up and presto everything is working fine. I record a few tracks. Try playing the tracks back and some of the other ZED features, no problems. So I think I'm all set. I completely tear apart my studio and setup the ZED as my centerpiece. I plug everything in, turn it back on and, WHAT #$%^&*??? It will not connect to my computer. I tried every trick I know, different cables, FW ports, reload the driver, reboot, you name it. It will NOT connect. My main PC is Windows 7 64 bit. So, I load the drivers on my XP 32 bit system and try it there. No luck it will not connect. So, I call Allen & Heath support. Turns out my ZED had the grounding problem, but the distributor claims they fixed it before shipping it. I guess they didn't do a very good job.
So now this one is going back and they claim they will send me one that is factory fresh without the grounding problem and they will test it before sending it. You know the old saying, "three strikes and you're out". If it doesn't work this time I'm done with the ZED. I only have so much patience.
Wish me luck. I really want to like and use this product.
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