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Old 24th November 2009   #3
Lagerfeldt
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Join Date: Sep 2004
Location: Copenhagen, Denmark
Posts: 4,709

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Those pots can be real problem makers unfortunately.

I've had my STC-8/M break down three times and sent back and forth to the US in order to repair those pots. The communication and customer service from Crane Song tech support has ranged from arrogance to not responding to any emails from me and my dealer during the last repair. This is despite of the fact that I have no part in what I believe is a design or manufacturing issue with the custom made detents.

Fortunately I did not pay for the quite expensive UPS shipments back and forth which I suppose counts on the positive side.

I love the sound of my STC-8/M but I can not recommend the detented pots or the customer service from Crane Song based on my own experiences.

From a usability stand point I don't find that I need a fully detented version, though that's what I have. It's possible to do accurate recall without the detents as you probably know. I recommend that you get the /H version with just the outputs detented.
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