Quote:
Originally posted by mdbeh
OK, so watch me change my mind 3 times in the same thread... |
Just so you're not the only one flippin'
Although I like the Red 1, I wouldn't necessarily buy another Focusrite product. Unless something's changed drastically (recently), the fact that Digidesign is the US distributor is IMO, an albatross to the support of the product. For example, if you have a bad phantom switch, you'll have to wait in the lengthy queue for
ProTools tech support, explain to them that you have a bad phantom switch on channel 2 (for example) and then hear them tell you you can send it to their tech for a flat-rate repair (regardless of the simplicity or complexity of the problem) for $300. I don't know if other manufacturers do the same thing or not, but I don't like that, and it's especially frustrating when coupled with the experience of their overburdened software tech support area.
-dave (with still-broken Red1 phantom switch)