Quote:
Originally Posted by lobsty  really?
That's odd - I've always found them to be one of the best companies for support. Never had trouble getting them on email or phone and always had everything cleared up straight away... Other friends I've spoken to who use it say the same. Nothing but happy times from my end. Only hassles I've ever had were with the old TC Native plugins behaving weirdly but that seems to be because of the old plugins which are no longer updated. |
I have to say my experience with support has been similar. Sometimes it's difficult - OK, almost always, getting the phone support, in a timely, quick, emergency fashion, but I never had a complaint about the thoroughness and care support gave me. And I always had follow up calls. I think motu support has always been great.
That said I haven't had reason for motu support for some years.