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Old 11th September 2009   #64
dj! (112dB)
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Joined: Jul 2007
Location: 112dB HQ
Posts: 121

Just for the record: we do list separate prices for inside/outside Europe--the former in € with 19% VAT already included (as is customary in Europe), and the latter in $ without VAT (and none will be added).

Unfortunately, sometimes the online store is unable to correctly detect a customer's physical location--as in your case. At first it determines from your IP address that you're outside Europe, directs you to the $ store, then (once you are finalizing your order) realizes from your shipping address that you are inside Europe after all, and hence (to compensate for this) adds 19% VAT. (As another poster explained the VAT rate is always 19% regardless of your location because 112dB are located in the Netherlands.)

So in short: the added VAT is a glitch that the online store tries to correct.

Even so the bottom line shd be about the same price as if you had been directed to the correct (inside Europe) store. (In fact it will be a slight bit lower because we handle lower $ prices to compensate for the 19% VAT.) If you run into this glitch and prefer to deal with € from the start (and have no 19% VAT added later on) contact me and we'll sort it out.

Thanks & my apologies for the confusion,

-- dj!
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