Quote:
Originally Posted by chrisso  I say take the £10 offered.
If the seller offered no insurance you should have insisted on it.
At the end of the day, Ebay is full of inexperienced people. If you are more experienced you have to lead them through every stage of the process asking lot's of questions.
If no insurance is offered, how is the sender liable? |
the sender is always liable. just like in any business transaction.
damaged because of negligence or plain bad luck means a "no show".
just like not paying any money would also be a "no show"
sellers know this or should've known this. ignorance is not an excuse.
Insurance is standard on most but the cheapest shipping inside europe, up to 500 euros. But it's a lot of hassle to prove that the item was damaged in transit and not before. (hint: document shipping as a habit, with photos and a log) most ppl. don't so that's why sellers are often hesitant to pay up.
plus... most of the time insurance is offered when shipping goods. (at least in my country).
I've refunded buyers from gear that was damaged and gave them a freebie for the trouble. I think that is good business. equally if it's between "private parties" or business to business