Quote:
Originally Posted by olivialand  Hold on a second, there. Are you telling me that if I put a license for a software program on a dongle, and that dongle breaks, that I can't return the broken dongle to the software maker (to prove that it broke and that I didn't give it to someone else), and then just buy a new dongle device to put the license on (which I assume would cost under $50)? Are you saying that I would, instead, have to buy the software (probably costing hundreds of dollars) again from them?
If this is true, this is astonishing, and really abhorent.
Or maybe I just misunderstood you. |
It will take you at least several days, and often as much as several weeks to get it sorted out. If the dongle actually breaks it's not so bad - the worst you're looking at is shipping for the broken dongle to the company plus their response time - but if you have authorizations from multiple companies it could be a problem.
However if the dongle is lost or stolen you have a much bigger problem, as certain companies refuse to authorize another dongle if there is still a functioning one with authorizations on it in existance - they regard it as the same as if you had sold the software with the dongle and will not re-authorize.
Yes, it's abhorrent.