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I think he makes a few valid points, regarding the unknown. I remember being in high school and spending what to us was a lot of money (I think $800, in 1987) to get a recording that was less than we'd hoped for. But, in the end it was our own fault. We had sort of mediocre gear, we hadn't heard anything the studio had done previously, we tried to do about 15 songs in 2 days. It wasn't that bad for a bunch of 17 year old kids, but your hopes are often higher than your reach, especially when you're young. As a professional, I do everything possible to make sure the band is getting what they want. And so far, at least judging by my client retention rate, I'm doing well. I offer every band a 100% money back guarantee. If at the end of the day, they aren't 100% happy, I delete the tracks, and they go home, no charge. It's never actually happened, but I make that offer. I constantly ask about their vision, what they're going for, how they feel about how it's going. It is the band's record after all, I'll make another one with someone else tomorrow or next week. They may live with it for two years before recording again.
Now regarding the OP; making blanket statements is always a bad idea. But both honey and shit gather flies, I guess.
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