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Originally Posted by alexstringer  Their email works just fine... We've exchanged a few already but they keep bouncing me over to this guy who doesn't have any Neve parts in stock , so i emailed them back several times, they probably forwarded my email to this guy in the US because he emailed me an apologized but still , he can't help me and Ams Neve UK plays mute! I'm furious! If i add up all the money spent in Neve gear, i'm close to $35,000 and still, i'm too small of a customer to receive proper support when i need it ? Disgusting!  |
It's not disgusting - it's because your emails are coming from the USA - someone is forwarding them without reading them. Your Stateside so they're putting you through to their agent over there.... I'll draw their attention to this thread .