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I've never had an issue with my 002 but there are definitely interfaces with better pres and better converters. I have a friend with an 828 and he seems to like it a lot. I've owned the presonus stuff before and I've personally never had a problem with it. Maybe drop the $50, get it repaired, and see if it wasn't just a one time thing. If you like the interface than it might be worth it.
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