[De chromium cob]

So I had a minor problem with a piece of gear I bought on ebay not too long ago and filed a dispute through paypal just to cover myself, but it turned out to be nothing and I closed the dispute a couple days later after working things out. No big deal. A couple of weeks ago I check my message inbox on ebay and find that ebay sent me a "courtesy coupon" for TWO THOUSAND DOLLARS!!!!

Here is the letter from customer support-

Dear Scott Benson (syborgstudios),

We noticed you recently filed a dispute about a purchase on eBay. We value your participation in the eBay Community and we're really sorry to hear things didn't go so well. To make it right we are sending the Courtesy Coupon below. To use it, you'll need a PayPal account. If you don't already have one, we're happy to help you set it up. Just call us at 1-800-717-EBAY.

We appreciate all the purchases you've made on eBay so far and hope you'll continue to buy on eBay for a long time to come. With this Courtesy Coupon, $2,000.00 of your next purchase is on us. To help make your future eBay experiences safer, we strongly recommend you use PayPal for all purchases.

With PayPal, eligible transactions are covered by eBay's Buyer Protection Program up to $200 at no additional cost, however, most transactions may be covered up to $2000. Find out more here or call us.

We have a special Customer Support line only for our most valued members like you. If you need help, call us at 1-800-717-EBAY (1-800-717-3229) 6am-9pm Pacific Time, 7 days a week. This phone number is only for members who have been invited to participate. Please call us if you ever need a hand.

Sincerely,
eBay Customer Support Team


The coupon said: "Use towards your next purchase on eBay - amount: $2000
This coupon is for one-time redemption. It may only be redeemed on a single purchase. Upon redemption, the unused balance, if any, is forfeited."

Well, a friend had a piece of gear I wanted and he needs to raise money for other gear he wants so I told him to list it on ebay and send me the link. He just did and the coupon actually worked! I'm flabbergasted! Has anyone else received one of these coupons?

It certainly has made the few times I've had problems with ebay transactions seem much more tolerable, thats for sure. The moral of this story is- actually read the ebay messages instead of just deleting them immediately (as I normally would have done)!