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Old 29th March 2008, 03:44 PM   #142
celticrogues
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Join Date: Jan 2006
Location: NYC
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Originally Posted by celticrogues View Post
Well not so happy here - Stock 2.5 GHz Macbook Pro, 2 Gigs of RAM, running 10.5.2 and my M-Audio FW 1814 gives me Kernal panics every time I turn it on. The M-Audio Leopard Drivers are still in Beta though, so hopefully that will fix it and its not a larger issue.

Cheers!
-Mike
Just an Update on this: I spoke with M-Audio Tech Support about this yesterday, and apparently I am the first person to ever come to them with this problem on a Macbook Pro - it has been occurring on Mac Pros but never on a Macbook pro until now...
Anyway, eventually we were able to trace the problem down to the interface being daisy chained with a firewire hard drive. They had me unplug the firewire cable from the computer and the interface and wait three seconds, which apparently allows the firmware to reset, and plug it straight in to the laptop. After that it worked perfectly.

So now, when I plug the 1814 straight into my computer it works fine. When I try to daisy chain it with my Lacie Porche FW400 hard drive, though, (with the drive closest to the computer), I get the kernel panic every time. M-Audio was pretty mystified about this, and promised to elevate my problem up to engineering, so I'm hopeful about a fix soon.

Interestingly, after I talked to one of their higher-up tech support staff, he tried to place the blame on the Agere firewire chip in the new laptops. He was interested to learn that the current evidence suggests that Apple went back to TI chips in this latest revision, but there is still some confusion about what chip is being used, even among the tech geniuses at M-Audio. Apparently this Agere chip, which they know about, can mess up their stuff too.

Side note: The guys at M-Audio tech support were really nice and very helpful - After I called initially, I got 2 follow-up calls within about 2 hours from someone higher up in the tech support department who was concerned about solving my problem, something I didn't expect at all.

Cheers!
-Mike
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