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Old 10th March 2008, 11:28 PM   #131
mostlykeys
Gear nut
 
Join Date: Oct 2007
Posts: 111
yes

Quote:
Originally Posted by Raven11 View Post
odd - it works in Cubase and Logic for me. Sure there could be improvements, but what software app doesn't have room for improvement???

Did you contact Euphonix regarding your problem? They were great help for me. If you didn't make any efforts to seek help then don't complain. Most problems are usually user mistakes.
I contacted them and they replied (the next day). I am not a noob and this is not a user mistake. I have had the delay issue that many others have had as well as the eucon software either disconnecting or crashing the imac. When i got rid of the MC MIX, the computer was stable again. Everything was installed as instructed. I know it is not the computer because I am running an MLAN setup on the imac that i have zero issues with (including the control surface on the 01v96v2). I also tried to run the MC Mix without the MLAN stuff and had the same issues. Logic was a nightmare and cubase support was a joke.

I am not trying to pick a fight or anything but since when am i expected to shell out $1000 and get half developed equipment? If Neve, Manley, Avalon, etc... put out a half developed piece of equipment and then expected me to pay a premium then they would be hearing from me as well. This is not just an issue with euphonix, it is an issue with a lot of companies. Why should we have to sit here and take it?

As a side note, i got to see the MC mix (and control) in action at NAMM and thought that this was one of the coolest pieces of gear to come out this year. I LIKE the unit. I am not pleased with my experience as a customer - i expect my unit to work when i purchase it.

Thanks and sorry for the tirade.

Orlando
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