Quote:
Originally Posted by dasmetre  I could address all of these things seperately, but there's not much I can do except apologize that wouldn't sound like so many excuses. I reach out because I know we need improvement and am dedicated to at least starting the ball rolling. Some of the issues are quick fixes, but most are long term mentality changes that will take time, considering the years of habit we are trying to break.
As far as I know, I am the only person in my store that wears glasses, and I have brown hair. Not so sure that I'm an idiot, but I can say that I have never construed or implied let alone directly stated that one would be "stupid" to buy elsewhere. If I have ever come accross that way, I take full responsibility for the miscommunication.
For that I apologize.
I make every effort to address the issues brought up in this thread in my store. I have been able to change a few things almost instantly, and again some will take time. I've got the patience to work on these things, no matter how long it takes.
Eli |
I appreciate the response Eli- good luck! It would be nice to enjoy going there instead of looking on line first. Im a mile away (Harbor and the 405) and would obviously prefer to go there than online- I want my gear NOW!
ehe!
And the pro audio guy (maybe you) didn't say "stupid" to me specifically but he incinuated it more than once then said it indirectly. The whole reason I even asked was he said, "can I help you"... I thought maybe lets see. Next thing I know I walked out and I did buy the plug in a week later on line. I really don't like a hard sell but sadly itworks most of the time.