on the topic of getting the runaround, well, i called apple tech support back in december (i'm in the u.s.) and i coincidentally got a musician - after a period of skirting the subject, he said yes we are aware of the firewire issue. then he put me on hold for about 3 mins, and came back and confirmed that yes, we are using the agere chipset. so i thought that was nice of him to at least let the info out. i sure hope the TI chipset is back and working 4 real.
Quote:
Originally Posted by vinayk 
Does apple have a no questions asked return policy?
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i'd like to hear if anyone knows about this too. so I asked apple on the phone about this as well. keep in mind this was about web orders - so i don't know if it's the same for the apple stores. i still am confused - i do feel like i got the runaround/doubletalk on this. what they said is you have 2 weeks (someone else mentioned this earlier on in the thread).
but after further questions, i can't tell if this is no questions asked. the reason i'm not sure is they gave me this line about how if it's a 'customized' macbook, then it's subject to a hefty (i think they said 25%) restocking fee. and then they said adding memory constitutes customizing ???????
and here i was thinking i'd have my little electronic music setup back in november. blah.