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Phil:
We are not in a major market like NY, LA etc. More like a tertiary market. (Albany, NY) We don't need to tune it every day as it is not being used on a daily basis. What we are trying to do is to come up with some solution that works for everyone. Maybe that's the problem...I'm not sure there is one. It seems that when I try to tack it onto the bill...that's when people get upset. Maybe I should have a different rate for sessions that use the piano to cover tunings. But then people may be upset that they are getting charged a higher rate than someone else.
Cornvalley:
We do that now. The issue with that is that now we (personally - not via the tuner) become responsible for the tuning of the piano. That works fine for quick touch-ups, but we are not piano tuners nor do we want to be. I'm talking more about full tunings -like after the piano has been played for a few sessions.
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