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rr1073 · 3rd August 2004

I own and operate a commercial recording studio. We have a Yamaha C7 grand piano for our clients use. My question is about tuning it for individual sessions. How do you other studio owners deal with this? We have developed a policy in that we tune it every 6 weeks and if people wish to use the piano they can schedule their sessions around a tuning, or take their chances regarding how much it has been played and how out of tune it is. Other than that we charge a fee (just pass through the tuners fee) to have it tuned for an individual session. I have had some clients complain about being charged for this, but if they are only booking a few hours at our hourly rate ($65/hr) and I spend $60 or $70 to have the piano tuned I am not really making any money. We encourage clients to schedule around the tunings, and if the client is really serious about having a tuned piano for their session they usually don't mind the added expense. But some clients just don't understand this and think we are 'hard to get along with'. Sometimes a person only wants an hour or two and there is no way I can pay to have it tuned and maintain any profit margin
Any suggestions???

3rd August 2004	#1
rr1073 Gear maniac Joined: Feb 2004 Location: The Twilight Zone Posts: 195 Thread Starter	Piano Tuning I own and operate a commercial recording studio. We have a Yamaha C7 grand piano for our clients use. My question is about tuning it for individual sessions. How do you other studio owners deal with this? We have developed a policy in that we tune it every 6 weeks and if people wish to use the piano they can schedule their sessions around a tuning, or take their chances regarding how much it has been played and how out of tune it is. Other than that we charge a fee (just pass through the tuners fee) to have it tuned for an individual session. I have had some clients complain about being charged for this, but if they are only booking a few hours at our hourly rate ($65/hr) and I spend $60 or $70 to have the piano tuned I am not really making any money. We encourage clients to schedule around the tunings, and if the client is really serious about having a tuned piano for their session they usually don't mind the added expense. But some clients just don't understand this and think we are 'hard to get along with'. Sometimes a person only wants an hour or two and there is no way I can pay to have it tuned and maintain any profit margin Any suggestions???