[ddageek]

Ok having built one of your cometitors retail division I have to say this again
ASKING WHY IS IMPORTANT!!! 60% of the customers don't know what they need or have gotten worse advice then they would get from the sales dude!!! Returns cost the company money and I don't know how many clients I save from saying we sucked by qualifying what they acutally Needed!

Example Manager of a high profile producers studio comes in ( I have known him since I was 10 for a DAT cleaning tap( Yeah this was that long ago) I ask him why he wants it?

Well all our Machines are dirty and you Know!"

"hey those things eat Heads way t abrasive have somebody open the machines and use the old cotton swab!"

"Look I aint got the time, you have no Idea!"

"ok hears your cleaner but I wouldn't"

Two weeks latter He shows up in service (hideing from me with DAT machines all in need of new heads then walks over and buys 2 B stock SV3700s!! less cost for him more profit for me than new ones!

The true pros never questioned why I asked why!

because!

1 they respected my opinion and new I would only suggest what I thought might work better for them U was the one who got payed for knowing what did what and what was in that wharehouse not them!
2 I got to learn what others where using and because I was awre of what their projects where I Had another reference of what sounded good on what!

Now If someone wants a royer I wouldn't try to talk him into chinese ribbon Unless I was pretty sure it wasn't going to work and the guy just had to have a ribbon (lwss cash wasted!

But why can be a sign of respect! Not an insult If your skin is that thin I hope you never need to read a review of your work!