| i think it comes down to the individuals, i had a music store that had good prices (which the staff did not have to look up) and happily passed over lots of cash to the same guy for years. He left and two visits later i swore i would never give them another dollar.(i have not)
There are really only two models, 1- keep looking until you find good staff, treat them and pay them well so they stay.
2- use the mc donalds approach and employ anybody, and make up millions of rules to try and control lots of bad, porly trained transient staff. |