Quote:
Originally Posted by swafford  Sales is about LISTENING, not only to what your customers are SAYING but what they ARE NOT SAYING. |
RIGHT !!!
i know some great folks at GC in st.louis, milwaukee, and chicago. all good people. i buy alot of stuff from em. the only bad experiences i have at a GC are very similar to bad experiences at ANY retailer....sales people who talk more than listen.
i have walked in and asked to purchase specific items, and have speant WAY too much time trying to talk the "dude" sales kid out of trying to sell me something else. the guys i like to deal with know their sh!@#....and if they do not know something...they confidently admit it...and if needed...find out.
GC is a big coropration...its a box store for the most part...but i still find some value in shopping there...generally for utility stuff...strings, heads, sticks, stands, etc..
i truly feel it is still about PEOPLE. there are plenty of lame "dude" sales guys...and still lots of GREAT sales guys at GC.
my suggestion to the original poster.....GET GOOD PEOPLE...pay them FAIRLY. treat customers FAIRLY. end of story.
best,
jchristopherhughes