Quote:
Originally Posted by dasmetre  Any input at all is help enough for me to set an example. I consider Apple ...... |
Please, don't. If you actually know what you need, Apple is not unlike GC. My laptop died in the middle of a job last week, I spent 2 mins in the Apple Store telling them what I wanted as my work laptop had just died, 30 mins waiting for them (yes it took more then 2 people) to figure how to ring it up (I had a ram upgrade), 15 more of them explaining to me why I couldn't walk out of the store with it (the ram upgrade would be a 2 hour wait while they installed the ram one of them could have installed on the counter while they figured out how to ring it up), when they could have said all that with in the first 2 minutes when I told first sales person (then the second) what I wanted AND WHY. Soooo I spent 1 hour or more in the Apple Store on my >>>lunch<<<< instead of 2 minutes, only because I knew what I needed and they didn't LISTEN. 58 minutes that cascaded the rest of the day into lateness everywhere.
Sales is about LISTENING, not only to what your customers are SAYING but what they ARE NOT SAYING.
GC, I've never had an issue with the guys in Audio, very helpful, get me what I need. The doood in string accessories and other crap always trys to sell me something I don't want, but usually shuts up when I give him the scowl.
Buy a new guitar a GC...are you fvcking nuts? Why would anyone with any sense buy a new guitar ANYWHERE?