| Kittonian and Oldone--thanks for your kind words--it means alot!
Keep the ideas coming, guys, because I want to use all of your suggestions to not only become the model store you guys are describing, but to set the example for how we should operate chainwide. There are some things we have no control over at the store level, but the things I can control will be done so with this feedback (as well as that from my local customers) firmly implanted.
Thanks!
Eli |