| I'm not even in the rock genre, so I don't go to GC (I'm sure their equipment branches out to other genres, but I usually just pick up equipment at local music stores) - the jingle imitation was humorous though haha.
Honestly man, you only have influence upon your local store (I'm assuming), so the best thing would probably be the traditional survey - whether putting them inside of sacks/bags/whatever you guys use, or through email. If the customers are that displeased, they'll respond.
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