Quote:
Originally Posted by Herman Munster 
By the way, anyone who says that Presonus customer support isn't good simply isn't clued in. I've never dealt with better customer support. They are one of the reasons I will continue to buy Presonus gear...
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I wish I could say I were "clued in", if by "clued in" you mean actually getting customer support from Presonus. I have multiple experiences with them, on a few different products, and I have no qualms stating that the service I've received has entirely sucked.
I'm glad to hear that others have received better service - that's great. But to suggest that it's my fault I haven't gotten adequate service - because I'm not "clued in" - is both ignorant and insulting.... not unlike the service I've received from Presonus.