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Mr. TN Jazz,
It seems you may have a defective unit. It should be looked at and tested by KORG. Please return it to your dealer and ask for another unit.
If you don't insist on getting good service from your dealer, then customers will continue to be marginalized and good service and support will be harder to find.
Our needs and our professions should not be subject to a "consumer" (I hate that word)
level of "customer service."
Demand action and light them up on the telephone. Don't only make your concerns heard with email. Light up the dealer and KORG customer service. Always be polite.
PROFESSIONALS ONLY NEED APPLY
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